Services Limited are uniquely qualified to assist your organisation with the pursuit of Excellence; use of the EFQM Excellence Model; preparation for a regional, national or European Excellence Award or the C2E and R4E recognition schemes; and integration of your Excellence program with business strategy or Lean, Six Sigma, ISO9001 or similar iniatives.
Our Managing Director and Principal Trainer, Tony Bendell, is one of the most experienced trainers able to deliver EFQM licensed training courses, as well as being an international expert and consultant on organisational excellence. Formerly the Rolls-Royce funded Professor of Quality and Reliability Management, and Director of the Centre of Quality Excellence, at the University of Leicester, Tony is uniquely accredited by EFQM to deliver both EFQM Licensed Assessor (EAT) courses, Validator courses and the Master Assessor Training (MAT) course for an EFQM Partner organisation; and the Journey to Excellence, Leadership for Excellence and Internal Assessor Training courses directly for companies or public sector organisations. He can also deliver an EFQM approved Award Applicant course that he developed with an EFQM national partner. He is a practical, down to earth, motivational, trainer, with vast experience in all sectors and at all levels.
He is also a Licensed Advisor of EFQM, trusted to help organisations to implement the EFQM Excellence Model and provide guidance and consultancy services to support the journey of organisations towards excellence. He, and the team at Services Limited, also have experience developing and running in-company internal Excellence Awards, leading and undertaking internal assessments, and advising top management at Board level.
- Internal Assessor Training (IAT)
- Journey to Excellence (J2E)
- Leaders for Excellence (L4E)
- Strategic Support and Mentoring
- Training and Educational Services
- Assessment Support
- Terms and Conditions